At Chatter Research, we like to ask open-ended questions to let your customers guide the conversation. But how do we sort through all of those responses? 🤔
It's too much data for any human to sort, so we built Artificial Intelligence (AI) to read all of the feedback and listen for over 850 topics that your customers might bring up in a conversation! 🤖
In addition to understanding what your customers are saying, our AI also knows whether they're speaking positively or negatively about the topic.
On your dashboard, you'll see the top five topics being raised by customers:
You can also click the "View More" button to see a detailed breakdown of all the topics customers are bringing up:
