Chatter ResearchHow It Works - Introduction to ChatterHow Chatter's conversational surveys work. Start here if you're new to using the Chatter platform.
Chatter ResearchBenchmarks Report OverviewWe're really excited to introduce the new and improved Benchmarks Report to the Chatter Research dashboard! The Benchmarks report lets...
Chatter ResearchNPS Booster Report OverviewWe've happy to introduce the new NPS Booster report to your Chatter Research dashboard! The NPS Booster report tells you what Topics have
Chatter ResearchHow to Get More Feedback from CustomersWant to get more responses from customers? Use these best practices.
Chatter ResearchAlerts System Overview How Chatter's Alerts System is used to repair relationships with customers.
Chatter ResearchWhat is Net Promoter Score (NPS)?This article breaks down what NPS is and how it is calculated.
Chatter ResearchNew Feature: SegmentationUsing the Segment feature, you can filter your dashboard by the answers to any particular questions in your conversational survey.